2020 Census Resource Page for Aging Network

Sign up here for email updates from AgeOptions about the Aging Network’s 2020 Census Outreach Efforts.

Census Facts (Q&A Document for Professionals & What Will Come in the Mail)

Q&A Document for Professionals

The following is a running list of frequently asked questions and where to find the answer. Please email Jason.Echols@ageoptions.org if something on this list is not correct. This is for internal use only; please Do Not Distribute.


Mail You Will Receive

There are 3 ways to complete the 2020 Census: Online, Phone, or Mail. Beginning in mid-March, the Census Bureau will mail a letter inviting households to complete the 2020 Census online (preview of online portal). That letter also includes a phone number people can call to complete the Census over the phone. If people want to complete the Census via the mail, they must wait for the paper questionnaire to arrive in the mail – it will be mailed by early April. See this handout for more explanation about the schedule for mailings.

FYI: The above description is the best way to simply introduce the 3 choices people have in responding to the Census. See the Q&A document for more information about Census tracts and who gets Spanish mailings, etc.

Outreach Materials (Printable)

Aging Network Presentation

Handouts Targeting Older Adults

Flyers (One-pagers, half-pagers & double-sided)



Other Outreach Materials

Social Media, Graphics & Other Media

Social Media:

Social Media Tools from the Census Bureau:

Webinar Series for Aging Network Professionals

March Weekly Census Check-In and Q&A Calls

Every Tuesday in March, AgeOptions will host an open conference call for professionals in the Aging Network to call in with questions about the 2020 Census or our outreach efforts. AgeOptions will provide any updates that we have about the Census, and we will invite grantees who are completing Census Solution Workshops to join in and share what they know.

Call information:

  • (224)215-5934
  • Conference ID: 376 815 464#
  • Dates and Time: March 3, 10, 17 and 24 at 1 pm CT and March 31 at 2 pm CT


Illinois Aging Network 2020 Census Webinar Schedules
These monthly schedules include links to register for upcoming webinars:

Past and Upcoming Webinars
The following table includes links to past webinar recordings and slides. You can also register for upcoming webinars.

DateTopicGuest Presenter(s)RegisterRecordingSlides (PDF)
1/8/20202020 Census Overview and Census Solutions WorkshopsDionne Roberts Emegha, Census Bureau1/8 Recording1/8 Slides
1/14/2020Census Outreach to Faith Communities & Social Media PreviewChelsea Hawkins & Kate Spelman, AgeOptions Not recorded1/14 Slides
1/21/2020Reaching Low Income, Racial & Ethnic Minority, and Spanish Speaking CommunitiesLiz Wilson, Illinois Action for Children & Cristina Diaz, AgeOptions1/21 Recording1/21 Slides
1/28/2020Reaching Non-English/Non-Spanish Speaking Communities; Outreach Strategies; Census Ambassadors at Congregate Meal Sites - Part 1Nareman Taha, Arab American Family Services & Amanda Wojan, AgeOptions 1/28 Recording1/28 Slides
2/4/2020Working with Libraries and Census ScamsAmy de la Fuente, Reaching Across Illinois Library System2/4 Recording2/4 Slides
2/11/2020Group Quarters and LTC Facilities; Resources Review; How Aging Service Agencies Can Embed the Census in Their Everyday WorkShamiram William Youkhanna & Inchul Choi, Census Bureau2/11 Recording 2/11 Slides
2/18/2020Census Ambassadors Part 2; Home Delivered Meals Outreach; How Organizations Can Help People Complete the Census; Open Q&ACaroll Bunton & Amanda Wojan, AgeOptions2/18 Recording 2/18 Slides
2/25/2020Using Online Maps in Census Outreach; Reaching Older AdultsTBA (Maps); Terri Worman, AARPRegister for 2/25

For this table on its own page, visit the Webinar webpage.

Partner Resources (toolkits, fraud prevention, other sites)

How Census Counts Group Quarters (e.g., nursing homes, in-patient hospice, & more)


Materials from Illinois AAAs

Census Scam Materials


Helpful Websites & Organizations with Census Information

Aging Network Census Newsletter Archive

Special Campaigns (e.g., Census Worship Weekend, You Count 2 Me Day)

Census Worship Weekend – March 27-29, 2020

Faith in Public Life’s Census Sabbath Toolkit (PDF)Faith in Public Life created this toolkit with ideas for activities and incorporating sacred texts from Judaism, Christianity, and Islam.Faith Communities
Faith in Public Life 2020 Census Resource PageThis page includes the above toolkit and more for integrating the Census into your worship services.Faith Communities
Fair Count’s Faith Toolkits (for Black Churches and All Faiths)Fair Count is a statewide initiative in Georgia, but their resources can be adapted in any state. They have two toolkits that you can download: one for Black churches and one for all faiths. These toolkits include Census related bulletin inserts for multiple months & sample religious texts and messages. Faith Communities
Shepherding the Next Generation Census Faith Toolkit This toolkit is designed to help evangelical faith leaders ensure that everyone is counted.Faith Communities
Why Your Faith Community Should Become a 2020 Census Official Partner (PDF)The Census Bureau encourages faith communities to become partners. This fact sheet summarizes how you can promote the Census as a Census Partner.Faith Communities
“All God’s children deserve to be counted” (2/7/2020, Presbyterian News Service)News article featuring Beth Truett, AgeOptions Intern, talking about Census Worship Weekend and the important role churches can play in the Census.Faith Communities
AgeOptions’ Slides “Census Worship Weekend and Census Outreach to Faith Communities” (PDF)On January 14, AgeOptions hosted a webinar explaining how community organizations can reach out to faith communities in general. Includes Census Worship Weekend as a focus.Community Organizations
faithstreet.com SearchSearch for local Christian churches by locationCommunity Organizations

To see our Census Worship Weekend resources table on its own, visit our Census Worship Weekend page.

Grant Management Tools (e.g. Monthly Reporting)

IDOA Monthly Reporting for AAAs
IDOA Monthly Reporting Form (Excel) – email this Excel form to Reports@ageoptions.org by the 10th of each month. For more information, review these reporting instructions (Word) from IDOA.

PSA 13 Monthly Reporting for Agencies Funded by AgeOptions
PSA 13 Monthly Reporting (Excel) If you are an AgeOptions funded agency in suburban Cook County doing Census work, download this Excel sheet and email it to Reports@ageoptions.org by the 5th  of each month with your agency name in the subject of the email.

Sample Funding Arrangements

How to Find My Local Aging Resources

We encourage you to connect with your local Area Agencies on Aging (AAA) or local senior service agency for services and supports for older adults in your community.

  • Illinois has 13 AAA. Find your Illinois AAA by county by clicking here.
  • If you live in suburban Cook County, AgeOptions has a referral page here where you can look up by address by clicking here.
  • If you live outside of Illinois, the Eldercare Locator can connect you to your local AAA or other senior service agencies at https://eldercare.acl.gov/

Countdown to Census Day 2020