2020 Census Resource Page for Aging Network

Sign up here for email updates from AgeOptions about the Aging Network’s 2020 Census Outreach Efforts.

Census Facts (Q&A Document for Professionals & What Will Come in the Mail)

Q&A Document for Professionals

The following is a running list of frequently asked questions and where to find the answer. Please email Jason.Echols@ageoptions.org if something on this list is not correct. This is for internal use only; please Do Not Distribute.


Mail You Will Receive

There are 3 ways to complete the 2020 Census: Online, Phone, or Mail. Beginning in mid-March, the Census Bureau will mail a letter inviting households to complete the 2020 Census online (preview of online portal). That letter also includes a phone number people can call to complete the Census over the phone. If people want to complete the Census via the mail, they must wait for the paper questionnaire to arrive in the mail – it will be mailed by early April. See this handout for more explanation about the schedule for mailings.

NOTE: This description is the best way to simply introduce the 3 choices people have in responding to the Census. See the Q&A document for more information about Census tracts and who gets Spanish mailings, etc. Here are the links cited above:

Outreach Materials (Printable)

Aging Network Presentation

Handouts Targeting Older Adults

Flyers (One-pagers, half-pagers & double-sided)



Other Outreach Materials

Social Media, Graphics & Other Media

Social Media:

Social Media Tools from the Census Bureau:


Illinois 2020 Census Logos

Webinar Series for Aging Network Professionals

March Weekly Census Check-In and Q&A Calls

Every Tuesday in March, AgeOptions will host an open conference call for professionals in the Aging Network to call in with questions about the 2020 Census or our outreach efforts. AgeOptions will provide any updates that we have about the Census, and we will invite grantees who are completing Census Solution Workshops to join in and share what they know.

Call information:

  • (224)215-5934
  • Conference ID: 376 815 464#
  • Dates and Time: March 3, 10, 17 and 24 at 1 pm CT and March 31 at 2 pm CT

Illinois Aging Network 2020 Census Webinar Schedules
These monthly schedules include links to register for upcoming webinars:

Past and Upcoming Webinars
The following table includes links to past webinar recordings and slides. You can also register for upcoming webinars.

DateTopicGuest Presenter(s)RegisterRecordingSlides (PDF)
1/8/20202020 Census Overview and Census Solutions WorkshopsDionne Roberts Emegha, Census Bureau1/8 Recording1/8 Slides
1/14/2020Census Outreach to Faith Communities & Social Media PreviewChelsea Hawkins & Kate Spelman, AgeOptions Not recorded1/14 Slides
1/21/2020Reaching Low Income, Racial & Ethnic Minority, and Spanish Speaking CommunitiesLiz Wilson, Illinois Action for Children & Cristina Diaz, AgeOptions1/21 Recording1/21 Slides
1/28/2020Reaching Non-English/Non-Spanish Speaking Communities; Outreach Strategies; Census Ambassadors at Congregate Meal Sites - Part 1Nareman Taha, Arab American Family Services & Amanda Wojan, AgeOptions 1/28 Recording1/28 Slides
2/4/2020Working with Libraries and Census ScamsAmy de la Fuente, Reaching Across Illinois Library System2/4 Recording2/4 Slides
2/11/2020Group Quarters and LTC Facilities; Resources Review; How Aging Service Agencies Can Embed the Census in Their Everyday WorkShamiram William Youkhanna & Inchul Choi, Census Bureau2/11 Recording 2/11 Slides
2/18/2020Census Ambassadors Part 2; Home Delivered Meals Outreach; How Organizations Can Help People Complete the Census; Open Q&ACaroll Bunton & Amanda Wojan, AgeOptions2/18 Recording 2/18 Slides
2/25/2020Using Online Maps in Census Outreach; Reaching Older AdultsTBA (Maps); Terri Worman, AARP2/25 Recording 2/25 Slides

For this table on its own page, visit the Webinar webpage.

Partner Resources (toolkits, fraud prevention, other sites)

How Census Counts Group Quarters (e.g., nursing homes, in-patient hospice, & more)


Materials from Illinois AAAs

Census Scam Materials


Helpful Websites & Organizations with Census Information

Fact Sheets

Library Resources

Aging Network Census Newsletter Archive

Special Campaigns (e.g., Census Worship Weekend, Volunteer Census Ambassadors)

Volunteer Census Ambassador Materials 

Volunteer Census Flyers for Seniors

Packet for Meal Site Managers 

Packet for VCA

Census Worship Weekend – March 27-29, 2020

Faith in Public Life’s Census Sabbath Toolkit (PDF)Faith in Public Life created this toolkit with ideas for activities and incorporating sacred texts from Judaism, Christianity, and Islam.Faith Communities
Faith in Public Life 2020 Census Resource PageThis page includes the above toolkit and more for integrating the Census into your worship services.Faith Communities
Fair Count Black Churches Count: A Toolkit to Prepare for the 2020 Census (PDF)This toolkit from Fair Count is for Black churches and includes Census related bulletin inserts for multiple months & sample religious texts and messages. Faith Communities
Fair Count's All Faiths Count: A Toolkit to Prepare for the 2020 Census (PDF)This toolkit from Fair Count is for Jewish, Christian or Muslim faiths and includes Census related bulletin inserts for multiple months & sample religious texts and messages. Faith Communities
Shepherding the Next Generation Census Faith Toolkit This toolkit is designed to help evangelical faith leaders ensure that everyone is counted.Faith Communities
2020 Census: Faith Leaders Spread the Word (YouTube Video)Faith leaders share why it is important for faith communities to encourage a complete count in this video.Faith Communities
Why Your Faith Community Should Become a 2020 Census Official Partner (PDF)The Census Bureau encourages faith communities to become partners. This fact sheet summarizes how you can promote the Census as a Census Partner.Faith Communities
“All God’s children deserve to be counted” (2/7/2020, Presbyterian News Service)News article featuring Beth Truett, AgeOptions Intern, talking about Census Worship Weekend and the important role churches can play in the Census.Faith Communities
Faith Communities 2020 Census Action Guide (PDF)Action Guide from the Census Bureau.Faith Communities
Faith Communities & Census Training from AgeOptions (YouTube Video)Training from AgeOptions for faith communities in Illinois, particularly those receiving AgeOptions funding.Faith Communities
AgeOptions’ Slides “Census Worship Weekend and Census Outreach to Faith Communities” (PDF)On January 14, AgeOptions hosted a webinar explaining how community organizations can reach out to faith communities in general. Includes Census Worship Weekend as a focus.Community Organizations
faithstreet.com SearchSearch for local Christian churches by locationCommunity Organizations

To see our Census Worship Weekend resources table on its own, visit our Census Worship Weekend page.

Grant Management Tools (e.g. Monthly Reporting)

Monthly Reporting Form (for AAAs and Agencies Funded by AgeOptions)

Beginning in March, we have one reporting form that should be used by both AAAs and AgeOptions’ funded agencies (PSA 13). Here is the form and other helpful information:

For AAAs (and agencies outside of Suburban Cook County):

  • AAAs email this Excel form for your PSA to Reports@ageoptions.org by the 10th of each month.
    • If you are a subgrantee of a AAA, please coordinate with that AAA.
  • If you are outside of PSA 13 (suburban Cook County), we do not need the address for each event, but we do need the county.
    • For PSA 12 (City of Chicago), please mark your county as “Cook (Chicag0)”

For Agencies Funded by AgeOptions (PSA 13) to Do Census Outreach

  • Email your report to Reports@ageoptions.org by the 5th  of each month with your agency name in the subject of the email.
  • For agencies in suburban Cook County, we need the address for each event if possible in addition to County (“Cook (Suburban)”)

For everyone:

  • Please use the drop down menus to:
    • Select your PSA
    • Select your agency name (if you are not the AAA)
    • Select the month you are reporting
  • Social media includes Facebook, Twitter, Instagram, etc. It does not include emails or enewsletters. Tell us about those in the Narrative or the chart of events.
  • If you select Other as the type, please fill in the last column to help explain what your event was. You can use this last column to describe or add context to any event.



Sample Funding Arrangements

How to Obtain a DUNS Number and Register with SAM

To receive any money from a federally funded grant, you will be asked to register and be active in the federal System for Award Management (SAM). This registration is free but must be updated once a year. Registering with SAM requires you to provide a DUNS number (DUNS stands for Data Universal Numbering System). Obtaining a DUNS number is a free, one-time process. Click here to view a video tutorial designed with our grantees, which includes helpful tips for libraries and faith communities. AgeOptions will ask for your SAM expiration data and DUNS number to verify your SAM registration.

AgeOptions will also require you to provide a current W9. We offer, but do not require, direct deposit to expedite your grant payment.

See below for links to SAM, DUNS, and other required paperwork, as well as helpful FAQ’s and tutorials.



First, you will need to obtain a DUNS number. Click here to begin the process, or call (866) 705-5711

Next, you will need to create an account with Login.gov to register with SAM. Click here to visit Login.gov.

You must register with SAM and update your registration once a year. Click here to be taken to SAM.


Other AgeOptions Paperwork

You will need to provide a current W9 for your organization. Click here to open a printable W9 from the IRS

AgeOptions offers, but does not require, direct deposit – this will speed up your organization’s receipt of any award money. Click here to download our direct deposit form. AgeOptions strongly recommends that you turn this in with a voided check, if at all possible.


Helpful FAQ’s and How-To Guides: 

The state of Idaho has created an easy-to-follow flow chart on how to begin the application process with DUNS and SAM. Click here for their chart, in PDF form.

The USDA has a helpful site that includes lists of required documentation for DUNS and SAM; click here for these lists.

Click here for the very detailed user guide for SAM from SAM.gov. Please note: this includes every section of the SAM website. Some of these are NOT required for AgeOptions grantees. (There are for federal contractors and those working with the Department of Defense.)

SAM staff have also created a detailed video tutorial. Click here to watch it on YouTube.


How to Find My Local Aging Resources

We encourage you to connect with your local Area Agencies on Aging (AAA) or local senior service agency for services and supports for older adults in your community.

  • Illinois has 13 AAA. Find your Illinois AAA by county by clicking here.
  • If you live in suburban Cook County, AgeOptions has a referral page here where you can look up by address by clicking here.
  • If you live outside of Illinois, the Eldercare Locator can connect you to your local AAA or other senior service agencies at https://eldercare.acl.gov/

Countdown to Census Day 2020