Current Alerts

Coronavirus Disease 2019 (COVID-19)

image of Coronavirus Disease 2019 (COVID-19)

Click here for Situation Summary (Updated)

Click here for the Latest News! 

* Please note above links are live!


Illinois Department on Aging


AgeOptions – Illinois Senior Medicare Patrol 

Alzheimer’s Association

American Public Health Association

Administration for Community Living

Centers for Disease Control and Prevention

Cook County Department of Public Health 

Centers for Medicaid and Medicare Services 

Illinois Department of Public Health

Illinois Retail Merchant Association

Office of the Governor JB Pritzker

World Health Organization

Best Practices

TEMPLATE for Agencies to Inform Participants re COVID-19 Procedural Changes:

Screening Questions to Ask Clients Prior to Entering Homes

  • Model Language

    Before we drop anything off, we will keep everyone’s health in mind – so we will ask questions about your own health status to make sure that it’s okay to deliver. These questions are not meant to make you feel bad, ashamed or concerned, but just to make sure that we have a sense of general health and safety.
How to Stay Engaged & Connected While Social Distancing

The Coalition to End Social Isolation & Loneliness 

During this time of uncertainty, social distancing and isolation, the Friendship Line is a toll-free line that is available to share a conversation with someone who cares. If you are feeling lonely, call the Friendship Line and the person on the other line will love to share a conversation, listen to your story or concern and just lend an ear to those in need. The Friendship Line is also a crisis intervention hotline providing around the clock crisis support services including:

  • Suicide intervention
  • Providing emotional support
  • Elder abuse prevention and counseling
  • Giving well-being checks
  • Grief support through assistance and reassurance
  • Information and referrals

Call the Friendship Line any time, day or night, at (800) 971-0016

The Friendship Line is the Institute on Aging’s 24-hour toll-free accredited crisis line for persons aged 60 years and older, and adults living with disabilities.

Call-in opportunities to engage over the phone: 

Other Activities to do at home: 

For Consumers
For Essential Workers Seeking Child Care (OECD link)

  • A dedicated help line has been created so Child Care Resource and Referral Agencies (CCR&Rs) can help connect essential workers families to emergency child care. Call toll-free (888) 228-1146.
  • For residents in Cook County, Illinois Action for Children (IAFC) has launched a temporary text messaging service to answer Child Care Assistance Program (CCAP) questions during IAFC’s office closure. Text: 312-736-7390 Monday through Friday between 8:30 AM-5:00 PM. Priority will be given to first responders, health care workers, and essential workers to help them find and pay for child care.
  • GOECD – Child Care Closures: A Letter to Families

IRMA – Special Shopping Hours for Seniors and Other Vulnerable Populations:

  • Alberstons – DAILY: 7:00AM – 9:00AM (check local stores for operational hours) 
  • Aldi  – TUESDAYS & THURSDAYS: 8:30AM (check local stores for operational hours)
  • Caputo’s – TUES/WED/THURS: 6:00AM – 7:30AM 
  • Costco – TUESDAYS & THURSDAYS: 8:00AM – 9:00AM 
  • CVS – Stores/pharmacies operating with local hours
  • Dollar General – First Hour of Operations (check local stores for hours) 
  • Fairplay Foods – TUESDAY & THURSDAY: 7:00AM – 9:00AM 
  • Food 4 Less – TUESDAY & FRIDAY: 7:30AM – 8:00AM 
  • Frank’s Fresh Market – MON., TUES., & WED: 7:00AM – 9:00AM 
  • Gambino’s Fresh Market – SATURDAYS & SUNDAYS: :00AM – 8:00AM 
  • Illinois Valley Food & Deli – DAILY: 7:00AM – 9:00AM 
  • Jewel-Osco – TUESDAY & THURSDAY: 7:00AM – 9:00AM (priority shopping)
  • Kroger – MONDAY – THURSDAY: 7:00AM – 8:00AM (check local stores) 
  • Local Market Foods – DAILY 6:00AM – 7:00AM 
  • Marianos – DAILY: 6:00AM – 8:00AM 
  • Meijer – TUESDAY & THURSDAY: 7:00AM – 8:00AM 
  • Pete’s Fresh Market – MONDAY – FRIDAY: 7:00AM – 8:00AM 
  • Potash Markets – TUESDAY & FRIDAY: 7:00AM – 9:00AM 
  • Sam’s Club – Hours of Operation: MON-SAT 9:00AM – 8:00PM, SUN 10:00AM – 6:00PM 
  • Shop & Save Market – DAILY: 6:00AM – 7:00AM 
  • Target – WEDNESDAY – First hour of shopping reserved for elderly 
  • Tony’s – TUESDAYS & THURSDAYS 7:00AM – 9:00AM 
  • Trader Joe’s – Operational hours: 9:00AM – 7:00PM
  • Walgreens – TUESDAYS – 8:00 – 9:00AM
  • Walmart – TUESDAYS – One hour before opening (check local stores for hours of operation)
  • Whole Foods – One hour before opening (check local stores for hours of operation)
  • **Find a Food Pantry Near you! 

At Home Exercise Resources:

Resources in Languages other than English

Please see these links, sent by IDOA, that have COVID-19 materials in other languages from the states below. Feel free to share/ use widely.

The following states have resources that allow for translation – some only in Spanish, others in multiple languages. This list includes various state health departments and agencies.  The information below is not a comprehensive list, but something that may be used as a reference.

American Public Health Association – Get Ready

Information for Partners


***Call (708) 383-0258 to notify AgeOptions of an Emergency Situation***

Click here to EMAIL AgeOptions if your agency will be closed and not providing service.



Emergency Preparedness & Response 


Tips and Resources for Emergency Situations